Talk to the director

Rachels Learning Center

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~1 month
Outdoor playground safety requirement not met
407390L
“DCFS recorded on Jun 18, 2026: Outdoor playground safety requirement not met (407390L). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 18, 2026 to Jul 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Indoor facility or space safety requirement not met
407370E11
“DCFS recorded on Jun 18, 2026: Indoor facility or space safety requirement not met (407370E11). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 18, 2026 to Jul 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on May 15, 2025: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 15, 2025 to Jun 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on May 15, 2025: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 15, 2025 to Jun 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Indoor facility or space safety requirement not met
407370E4
“DCFS recorded on May 15, 2025: Indoor facility or space safety requirement not met (407370E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 15, 2025 to Jun 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Equipment or toy safety requirement not met
407380B
“DCFS recorded on May 15, 2025: Equipment or toy safety requirement not met (407380B). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 15, 2025 to Jun 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Unknown citation — look up in Rule 407
CCA7A
“DCFS recorded on May 15, 2025: Unknown citation — look up in Rule 407 (CCA7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 15, 2025 to Jun 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on May 15, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 15, 2025 to Jun 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on May 15, 2025: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 15, 2025 to Jun 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jun 14, 2024: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 14, 2024 to Jul 14, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jun 14, 2024: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 14, 2024 to Jul 14, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Organization and administration requirement not met (§407.70 general)
40770I
“DCFS recorded on Jun 14, 2024: Organization and administration requirement not met (§407.70 general) (40770I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 14, 2024 to Jul 14, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Daily arrival or departure procedure not followed
407260F
“DCFS recorded on Jun 14, 2024: Daily arrival or departure procedure not followed (407260F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 14, 2024 to Jul 14, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Child health record or immunization requirement not met
407310A
“DCFS recorded on Jun 14, 2024: Child health record or immunization requirement not met (407310A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 14, 2024 to Jul 14, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380B
“DCFS recorded on Jun 14, 2024: Equipment or toy safety requirement not met (407380B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 14, 2024 to Jul 14, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E
“DCFS recorded on Jun 14, 2024: Indoor facility or space safety requirement not met (407370E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 14, 2024 to Jul 14, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Daily arrival or departure procedure not followed
407260D
“DCFS recorded on Dec 8, 2023: Daily arrival or departure procedure not followed (407260D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Dec 8, 2023: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Dec 8, 2023: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Dec 8, 2023: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250D
“DCFS recorded on Dec 8, 2023: Enrollment or discharge procedure not followed (407250D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Dec 8, 2023: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I2B
“DCFS recorded on Dec 8, 2023: Enrollment or discharge procedure not followed (407250I2B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E
“DCFS recorded on Dec 8, 2023: Indoor facility or space safety requirement not met (407370E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Infant & toddler special requirement not met
407210B
“DCFS recorded on Dec 8, 2023: Infant & toddler special requirement not met (407210B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E10
“DCFS recorded on Dec 8, 2023: Indoor facility or space safety requirement not met (407370E10). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Safe sleep practice requirement not met
407350J
“DCFS recorded on Dec 8, 2023: Safe sleep practice requirement not met (407350J). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Infant & toddler special requirement not met
407210C5
“DCFS recorded on Dec 8, 2023: Infant & toddler special requirement not met (407210C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 8, 2023 to Jan 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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