Talk to the director
Riverbend Head Start/Family Services-Ess…
1802 E BROADWAY, Alton, IL 62002For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Past the correction deadline· open ~9 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Nov 5, 2025: Biennial staff physical re-examination not completed (407100F). It is recorded as past its correction deadline. A corrective plan ran from Nov 5, 2025 to Dec 5, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~21 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Oct 23, 2024: Personnel records or documentation requirement not met (407120A2). It is recorded as past its correction deadline. A corrective plan ran from Oct 23, 2024 to Oct 24, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”