Talk to the director
Serendipity Child Care Inc.
1300 W 99TH ST, Chicago, IL 60643For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Past the correction deadline· open ~7 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jan 8, 2026: Biennial staff physical re-examination not completed (407100F). It is recorded as past its correction deadline. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
UNSAFE infant sleep position — SIDS risk (back-to-sleep required)
407350B1A
“DCFS recorded on Jan 8, 2026: UNSAFE infant sleep position — SIDS risk (back-to-sleep required) (407350B1A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
Infant & toddler special requirement not met
407210F7
“DCFS recorded on Jan 8, 2026: Infant & toddler special requirement not met (407210F7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
Personnel records or documentation requirement not met
407120B
“DCFS recorded on Jan 8, 2026: Personnel records or documentation requirement not met (407120B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Jan 8, 2026: Indoor facility or space safety requirement not met (407370F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
Personnel records or documentation requirement not met
407120A5
“DCFS recorded on Jan 8, 2026: Personnel records or documentation requirement not met (407120A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
Personnel records or documentation requirement not met
407120E2
“DCFS recorded on Jan 8, 2026: Personnel records or documentation requirement not met (407120E2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Jan 8, 2026: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jan 8, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~7 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Jan 8, 2026: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 8, 2026 to Feb 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”