Talk to the director
Serendipity Learning Center
456 DUNDEE AVE, East Dundee, IL 60118For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Past the correction deadline· open ~12 months
Indoor facility or space safety requirement not met
407370D2A
“DCFS recorded on Jul 7, 2025: Indoor facility or space safety requirement not met (407370D2A). It is recorded as past its correction deadline. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~12 months
Indoor facility or space safety requirement not met
407370Q2
“DCFS recorded on Jul 7, 2025: Indoor facility or space safety requirement not met (407370Q2). It is recorded as past its correction deadline. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~12 months
SWIMMING/WADING — water safety requirement not met
407290G
“DCFS recorded on Jul 7, 2025: SWIMMING/WADING — water safety requirement not met (407290G). It is recorded as past its correction deadline. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~21 months
Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk)
407350C
“DCFS recorded on Oct 22, 2024: Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk) (407350C). It is recorded as past its correction deadline. A corrective plan ran from Oct 22, 2024 to Nov 22, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~21 months
Safe sleep practice requirement not met
407350F
“DCFS recorded on Oct 22, 2024: Safe sleep practice requirement not met (407350F). It is recorded as past its correction deadline. A corrective plan ran from Oct 22, 2024 to Nov 22, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~21 months
Staff qualification or training requirement not met
407100I
“DCFS recorded on Oct 22, 2024: Staff qualification or training requirement not met (407100I). It is recorded as past its correction deadline. A corrective plan ran from Oct 22, 2024 to Nov 22, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~21 months
Program operations requirement not met
407200P
“DCFS recorded on Oct 11, 2024: Program operations requirement not met (407200P). It is recorded as past its correction deadline. A corrective plan ran from Oct 11, 2024 to Dec 11, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~22 monthsProtective plan
Required staff-to-child ratio was not maintained
407190D4
“DCFS recorded on May 8, 2024: Required staff-to-child ratio was not maintained (407190D4). It is recorded as past its correction deadline. A corrective plan ran from Sep 10, 2024 to Oct 10, 2024. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 years
Safe sleep practice requirement not met
407350J
“DCFS recorded on Nov 20, 2023: Safe sleep practice requirement not met (407350J). It is recorded as past its correction deadline. A corrective plan ran from Nov 20, 2023 to Dec 20, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 years
Safe sleep practice requirement not met
407350J
“DCFS recorded on Oct 19, 2023: Safe sleep practice requirement not met (407350J). It is recorded as past its correction deadline. A corrective plan ran from Oct 19, 2023 to Nov 19, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”