Talk to the director

Sonyae'S Caring Hands

8625 S COTTAGE GROVE AVE, Chicago, IL 60619

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~7 months
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Dec 18, 2025: Indoor facility or space safety requirement not met (407370F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Required staff-to-child ratio was not maintained
407190
“DCFS recorded on Dec 18, 2025: Required staff-to-child ratio was not maintained (407190). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Dec 18, 2025: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Dec 18, 2025: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Personnel records or documentation requirement not met
407120A
“DCFS recorded on Dec 18, 2025: Personnel records or documentation requirement not met (407120A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Infant & toddler special requirement not met
407210F21
“DCFS recorded on Dec 18, 2025: Infant & toddler special requirement not met (407210F21). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Dec 18, 2025: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Indoor facility or space safety requirement not met
407370F1
“DCFS recorded on Dec 18, 2025: Indoor facility or space safety requirement not met (407370F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Diapering or toileting requirement not met
407340A2
“DCFS recorded on Dec 18, 2025: Diapering or toileting requirement not met (407340A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Diapering or toileting requirement not met
407340A4
“DCFS recorded on Dec 18, 2025: Diapering or toileting requirement not met (407340A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Enrollment or discharge procedure not followed
407250I3
“DCFS recorded on Dec 18, 2025: Enrollment or discharge procedure not followed (407250I3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
DISCIPLINE — rules on treatment of children not followed
407270C
“DCFS recorded on Dec 18, 2025: DISCIPLINE — rules on treatment of children not followed (407270C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 18, 2025 to Jan 18, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”

12 of 12 selected