Talk to the director

Storytime Learning Center

1814 WAUKEGAN RD # 1818, Glenview, IL 60025

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~12 months
Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)
40760G
“DCFS recorded on Jul 30, 2025: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Jul 30, 2025: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Jul 30, 2025: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Jul 30, 2025: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staff orientation — Admin Code 407 portions review not documented in personnel file
40770E3
“DCFS recorded on Jul 30, 2025: Staff orientation — Admin Code 407 portions review not documented in personnel file (40770E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A3
“DCFS recorded on Jul 30, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A5
“DCFS recorded on Jul 30, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790B
“DCFS recorded on Jul 30, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jul 30, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Jul 30, 2025: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jul 30, 2025: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staff qualification or training requirement not met
407100H
“DCFS recorded on Jul 30, 2025: Staff qualification or training requirement not met (407100H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jul 30, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120C
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120E1
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120E3
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120F
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120F1
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Personnel records or documentation requirement not met
407120F2
“DCFS recorded on Jul 30, 2025: Personnel records or documentation requirement not met (407120F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Child care director qualification requirement not met
407130J
“DCFS recorded on Jul 30, 2025: Child care director qualification requirement not met (407130J). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Child care director qualification requirement not met
407130L1
“DCFS recorded on Jul 30, 2025: Child care director qualification requirement not met (407130L1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jul 30, 2025: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Infant & toddler special requirement not met
407210F8
“DCFS recorded on Jul 30, 2025: Infant & toddler special requirement not met (407210F8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Jul 30, 2025: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Child health record or immunization requirement not met
407310A
“DCFS recorded on Jul 30, 2025: Child health record or immunization requirement not met (407310A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Nutrition or meal service requirement not met
407330B
“DCFS recorded on Jul 30, 2025: Nutrition or meal service requirement not met (407330B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk)
407350C
“DCFS recorded on Jul 30, 2025: Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk) (407350C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Prescription medication given without physician's written authorization
407360B1
“DCFS recorded on Jul 30, 2025: Prescription medication given without physician's written authorization (407360B1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Indoor facility or space safety requirement not met
407370F
“DCFS recorded on Jul 30, 2025: Indoor facility or space safety requirement not met (407370F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Jul 30, 2025: Indoor facility or space safety requirement not met (407370F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Indoor facility or space safety requirement not met
407370F3
“DCFS recorded on Jul 30, 2025: Indoor facility or space safety requirement not met (407370F3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Equipment or toy safety requirement not met
407380J6
“DCFS recorded on Jul 30, 2025: Equipment or toy safety requirement not met (407380J6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Outdoor playground safety requirement not met
407390M
“DCFS recorded on Jul 30, 2025: Outdoor playground safety requirement not met (407390M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jul 30, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Jul 30, 2025: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Jul 30, 2025: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 30, 2025 to Aug 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)
40760G
“DCFS recorded on Aug 18, 2023: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790D1
“DCFS recorded on Aug 18, 2023: Staffing structure requirement not met (director oversight or on-site presence) (40790D1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790E1
“DCFS recorded on Aug 18, 2023: Staffing structure requirement not met (director oversight or on-site presence) (40790E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Aug 18, 2023: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required staff-to-child ratio was not maintained
407190A1
“DCFS recorded on Aug 18, 2023: Required staff-to-child ratio was not maintained (407190A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Aug 18, 2023: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Daily arrival or departure procedure not followed
407260D
“DCFS recorded on Aug 18, 2023: Daily arrival or departure procedure not followed (407260D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Aug 18, 2023: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J5A
“DCFS recorded on Aug 18, 2023: Equipment or toy safety requirement not met (407380J5A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J5B
“DCFS recorded on Aug 18, 2023: Equipment or toy safety requirement not met (407380J5B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 18, 2023 to Sep 17, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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