Talk to the director

Tender Loving Care Professional

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~9 months
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Oct 28, 2025: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Oct 28, 2025: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Organization and administration requirement not met (§407.70 general)
40770I
“DCFS recorded on Oct 28, 2025: Organization and administration requirement not met (§407.70 general) (40770I). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Risk management plan not developed or maintained as required
40770K
“DCFS recorded on Oct 28, 2025: Risk management plan not developed or maintained as required (40770K). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Oct 28, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Oct 28, 2025: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Oct 28, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Oct 28, 2025: Child health record or immunization requirement not met (407310A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Oct 28, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 28, 2025 to Nov 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Sep 19, 2024: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 19, 2024 to Oct 4, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Sep 19, 2024: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 19, 2024 to Oct 4, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Sep 19, 2024: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 19, 2024 to Oct 4, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Risk management plan not developed or maintained as required
40770K
“DCFS recorded on Oct 16, 2023: Risk management plan not developed or maintained as required (40770K). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Oct 16, 2023: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Oct 16, 2023: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Sep 19, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 19, 2024 to Oct 4, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Sep 19, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 19, 2024 to Oct 4, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Nutrition or meal service requirement not met
407330H
“DCFS recorded on Sep 19, 2024: Nutrition or meal service requirement not met (407330H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 19, 2024 to Oct 4, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Oct 16, 2023: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Organization and administration requirement not met (§407.70 general)
40770L
“DCFS recorded on Oct 16, 2023: Organization and administration requirement not met (§407.70 general) (40770L). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C
“DCFS recorded on Oct 16, 2023: Annual 15-clock-hour in-service training requirement not met (407100C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Oct 16, 2023: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Oct 16, 2023: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Oct 16, 2023: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Oct 16, 2023: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E4
“DCFS recorded on Oct 16, 2023: Indoor facility or space safety requirement not met (407370E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Oct 16, 2023: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 16, 2023 to Oct 27, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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