Talk to the director

The Learning Experience-Bolingbrook

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~3 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Apr 2, 2026: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~3 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Apr 2, 2026: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~3 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Apr 2, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~3 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Apr 2, 2026: Annual 15-clock-hour in-service training requirement not met (407100C7). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~3 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A1
“DCFS recorded on Apr 2, 2026: Staffing structure requirement not met (director oversight or on-site presence) (40790A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~3 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Apr 2, 2026: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~3 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A3
“DCFS recorded on Apr 2, 2026: Staffing structure requirement not met (director oversight or on-site presence) (40790A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~3 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A4
“DCFS recorded on Apr 2, 2026: Staffing structure requirement not met (director oversight or on-site presence) (40790A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~3 months
Required staff-to-child ratio was not maintained
407190C
“DCFS recorded on Apr 2, 2026: Required staff-to-child ratio was not maintained (407190C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~3 months
Child care director qualification requirement not met
407130A
“DCFS recorded on Apr 2, 2026: Child care director qualification requirement not met (407130A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 29, 2026 to May 12, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Mar 12, 2026: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Mar 12, 2026: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Mar 12, 2026: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Staff orientation — Admin Code 407 portions review not documented in personnel file
40770E3
“DCFS recorded on Mar 12, 2026: Staff orientation — Admin Code 407 portions review not documented in personnel file (40770E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Mar 12, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Mar 12, 2026: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Mar 12, 2026: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Mar 12, 2026: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Mar 12, 2026: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Child health record or immunization requirement not met
407310A1
“DCFS recorded on Mar 12, 2026: Child health record or immunization requirement not met (407310A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Mar 12, 2026: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Medication handling requirement not met
407360E
“DCFS recorded on Mar 12, 2026: Medication handling requirement not met (407360E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Mar 12, 2026: Indoor facility or space safety requirement not met (407370F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~3 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A1
“DCFS recorded on Sep 29, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 8, 2026 to Jun 4, 2029. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~3 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Sep 29, 2025: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 8, 2026 to Jun 4, 2029. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A5
“DCFS recorded on Mar 31, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Mar 31, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Mar 31, 2025: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Mar 31, 2025: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Mar 31, 2025: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Mar 31, 2025: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Mar 31, 2025: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Mar 31, 2025: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
School-age program requirement not met
407220B
“DCFS recorded on Mar 31, 2025: School-age program requirement not met (407220B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Diapering or toileting requirement not met
407340A5G
“DCFS recorded on Mar 31, 2025: Diapering or toileting requirement not met (407340A5G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Medication not stored in required locked location
407360C2
“DCFS recorded on Mar 31, 2025: Medication not stored in required locked location (407360C2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Medication handling requirement not met
407360E
“DCFS recorded on Mar 31, 2025: Medication handling requirement not met (407360E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Indoor facility or space safety requirement not met
407370E1
“DCFS recorded on Mar 31, 2025: Indoor facility or space safety requirement not met (407370E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Outdoor playground safety requirement not met
407390M
“DCFS recorded on Mar 31, 2025: Outdoor playground safety requirement not met (407390M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Diapering or toileting requirement not met
407340K1
“DCFS recorded on Mar 31, 2025: Diapering or toileting requirement not met (407340K1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 31, 2025 to Apr 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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