Talk to the director

The Learning Experience

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· opened recently
Staff qualification or training requirement not met
407100A1
“DCFS recorded on Jul 31, 2026: Staff qualification or training requirement not met (407100A1). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· opened recently
Staff qualification or training requirement not met
407100A3
“DCFS recorded on Jul 31, 2026: Staff qualification or training requirement not met (407100A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· opened recently
Children were NOT properly supervised
407200R
“DCFS recorded on Jul 31, 2026: Children were NOT properly supervised (407200R). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· opened recently
Medication handling requirement not met
407360C3
“DCFS recorded on Jul 31, 2026: Medication handling requirement not met (407360C3). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· opened recently
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jul 31, 2026: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· opened recently
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Jul 31, 2026: Annual 15-hour in-service training not completed (407100C6). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· opened recently
Prescription medication given without physician's written authorization
407360B1
“DCFS recorded on Jul 31, 2026: Prescription medication given without physician's written authorization (407360B1). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· opened recently
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Jul 31, 2026: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· opened recently
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jul 31, 2026: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. A corrective plan ran from Jul 31, 2026 to Aug 31, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on May 13, 2026: Staff orientation — required document reviews not recorded in personnel files (40770E). It is recorded as past its correction deadline. A corrective plan ran from May 13, 2026 to Jun 13, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on May 13, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It is recorded as past its correction deadline. A corrective plan ran from May 13, 2026 to Jun 13, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~1 monthProtective plan
Nutrition or meal service requirement not met
407330H
“DCFS recorded on Feb 5, 2026: Nutrition or meal service requirement not met (407330H). It is recorded as past its correction deadline. A corrective plan ran from Jun 30, 2026 to Jul 30, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Oct 28, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It is recorded as past its correction deadline. A corrective plan ran from Oct 28, 2025 to Nov 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Oct 28, 2025: Personnel records or documentation requirement not met (407120A6). It is recorded as past its correction deadline. A corrective plan ran from Oct 28, 2025 to Nov 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Oct 28, 2025: DISCIPLINE — rules on treatment of children not followed (407270A). It is recorded as past its correction deadline. A corrective plan ran from Oct 28, 2025 to Nov 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Oct 28, 2025: Annual 15-clock-hour in-service training requirement not met (407100C7). It is recorded as past its correction deadline. A corrective plan ran from Oct 28, 2025 to Nov 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Oct 28, 2025: Staff orientation — required document reviews not recorded in personnel files (40770E). It is recorded as past its correction deadline. A corrective plan ran from Oct 28, 2025 to Nov 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~10 months
Hand washing or hygiene requirement not met
407320C1
“DCFS recorded on Sep 24, 2025: Hand washing or hygiene requirement not met (407320C1). It is recorded as past its correction deadline. A corrective plan ran from Sep 24, 2025 to Oct 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~12 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jul 15, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It is recorded as past its correction deadline. A corrective plan ran from Jul 15, 2025 to Aug 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on May 13, 2026: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 13, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Prescription medication given without physician's written authorization
407360B1
“DCFS recorded on May 13, 2026: Prescription medication given without physician's written authorization (407360B1). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 13, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on May 13, 2026: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 13, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 monthProtective plan
Staff qualification or training requirement not met
407100A1
“DCFS recorded on Feb 5, 2026: Staff qualification or training requirement not met (407100A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 30, 2026 to Jul 30, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 monthProtective plan
Staff qualification or training requirement not met
407100A3
“DCFS recorded on Feb 5, 2026: Staff qualification or training requirement not met (407100A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 30, 2026 to Jul 30, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 monthProtective plan
Children were NOT properly supervised
407200R
“DCFS recorded on Feb 5, 2026: Children were NOT properly supervised (407200R). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 30, 2026 to Jul 30, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 monthProtective plan
Medication handling requirement not met
407360C3
“DCFS recorded on Feb 5, 2026: Medication handling requirement not met (407360C3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 30, 2026 to Jul 30, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 monthProtective plan
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Feb 5, 2026: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 30, 2026 to Jul 30, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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