Talk to the director

The Learning Experience

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~5 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Mar 9, 2026: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Mar 9, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Mar 9, 2026: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Mar 9, 2026: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Mar 9, 2026: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Mar 9, 2026: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Mar 9, 2026: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Mar 9, 2026: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Mar 9, 2026: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Enrollment or discharge procedure not followed
407250D
“DCFS recorded on Mar 9, 2026: Enrollment or discharge procedure not followed (407250D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on Mar 9, 2026: Enrollment or discharge procedure not followed (407250I1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Enrollment or discharge procedure not followed
407250I1G
“DCFS recorded on Mar 9, 2026: Enrollment or discharge procedure not followed (407250I1G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Enrollment or discharge procedure not followed
407250I2
“DCFS recorded on Mar 9, 2026: Enrollment or discharge procedure not followed (407250I2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Child health record or immunization requirement not met
407310A1
“DCFS recorded on Mar 9, 2026: Child health record or immunization requirement not met (407310A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Child health record or immunization requirement not met
407310A5
“DCFS recorded on Mar 9, 2026: Child health record or immunization requirement not met (407310A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Child health record or immunization requirement not met
407310A6
“DCFS recorded on Mar 9, 2026: Child health record or immunization requirement not met (407310A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Child health record or immunization requirement not met
407310A10
“DCFS recorded on Mar 9, 2026: Child health record or immunization requirement not met (407310A10). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Mar 9, 2026: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Mar 9, 2026: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on Mar 9, 2026: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Mar 9, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 9, 2026 to Apr 8, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”

21 of 21 selected