Talk to the director

The Shepherd'S Learning Academy

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~9 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Oct 30, 2025: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 30, 2025 to Nov 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Oct 30, 2025: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 30, 2025 to Nov 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Oct 30, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It is recorded as past its correction deadline. A corrective plan ran from Oct 30, 2025 to Nov 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Indoor facility or space safety requirement not met
407370E3
“DCFS recorded on Oct 30, 2025: Indoor facility or space safety requirement not met (407370E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 30, 2025 to Nov 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Equipment or toy safety requirement not met
407380J5A
“DCFS recorded on Oct 30, 2025: Equipment or toy safety requirement not met (407380J5A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 30, 2025 to Nov 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Equipment or toy safety requirement not met
407380J5B
“DCFS recorded on Oct 30, 2025: Equipment or toy safety requirement not met (407380J5B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 30, 2025 to Nov 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Oct 30, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 30, 2025 to Nov 30, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Children were NOT properly supervised
407200R
“DCFS recorded on Dec 11, 2024: Children were NOT properly supervised (407200R). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 11, 2024 to Jan 31, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Required staff-to-child ratio was not maintained
407190C
“DCFS recorded on Dec 11, 2024: Required staff-to-child ratio was not maintained (407190C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 11, 2024 to Jan 31, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Sep 13, 2023: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Sep 13, 2023: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Sep 13, 2023: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Sep 13, 2023: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Sep 13, 2023: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Sep 13, 2023: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Sep 13, 2023: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on Sep 13, 2023: Enrollment or discharge procedure not followed (407250I1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Sep 13, 2023: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk)
407350C
“DCFS recorded on Sep 13, 2023: Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk) (407350C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 13, 2023 to Oct 13, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

19 of 19 selected