Talk to the director

Tutor Time Childcare

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~9 months
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Oct 15, 2025: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Oct 15, 2025: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Staff orientation — Admin Code 407 portions review not documented in personnel file
40770E3
“DCFS recorded on Oct 15, 2025: Staff orientation — Admin Code 407 portions review not documented in personnel file (40770E3). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Oct 15, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Oct 15, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Oct 15, 2025: Annual 15-hour in-service training not completed (407100C6). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Oct 15, 2025: Annual 15-clock-hour in-service training requirement not met (407100C7). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Oct 15, 2025: Personnel records or documentation requirement not met (407120A1). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Oct 15, 2025: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Oct 15, 2025: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Oct 15, 2025: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Transportation safety requirement not met
407280D
“DCFS recorded on Oct 15, 2025: Transportation safety requirement not met (407280D). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Child health record or immunization requirement not met
407310A4
“DCFS recorded on Oct 15, 2025: Child health record or immunization requirement not met (407310A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Nutrition or meal service requirement not met
407330B
“DCFS recorded on Sep 25, 2024: Nutrition or meal service requirement not met (407330B). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 25, 2024 to Sep 25, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Sep 12, 2024: Staff orientation — required document reviews not recorded in personnel files (40770E). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Sep 12, 2024: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Sep 12, 2024: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Staff orientation — Admin Code 407 portions review not documented in personnel file
40770E3
“DCFS recorded on Sep 12, 2024: Staff orientation — Admin Code 407 portions review not documented in personnel file (40770E3). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Sep 12, 2024: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Sep 12, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Sep 12, 2024: Annual 15-hour in-service training not completed (407100C6). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Sep 12, 2024: Annual 15-clock-hour in-service training requirement not met (407100C7). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Sep 12, 2024: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Sep 12, 2024: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Sep 12, 2024: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Sep 12, 2024: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Sep 12, 2024: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Sep 12, 2024: Personnel records or documentation requirement not met (407120A6). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Infant & toddler special requirement not met
407210B
“DCFS recorded on Sep 12, 2024: Infant & toddler special requirement not met (407210B). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Sep 12, 2024: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~22 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Sep 12, 2024: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jan 17, 2024: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. A corrective plan ran from Jan 17, 2024 to Jan 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Personnel records or documentation requirement not met
407120B
“DCFS recorded on Oct 15, 2025: Personnel records or documentation requirement not met (407120B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Child care director qualification requirement not met
407130L
“DCFS recorded on Oct 15, 2025: Child care director qualification requirement not met (407130L). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Infant & toddler special requirement not met
407210B
“DCFS recorded on Oct 15, 2025: Infant & toddler special requirement not met (407210B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Child health record or immunization requirement not met
407310A10
“DCFS recorded on Oct 15, 2025: Child health record or immunization requirement not met (407310A10). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk)
407350C
“DCFS recorded on Oct 15, 2025: Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk) (407350C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Indoor facility or space safety requirement not met
407370F3
“DCFS recorded on Oct 15, 2025: Indoor facility or space safety requirement not met (407370F3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on Oct 15, 2025: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 15, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Indoor facility or space safety requirement not met
407370P
“DCFS recorded on Sep 12, 2024: Indoor facility or space safety requirement not met (407370P). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Equipment or toy safety requirement not met
407380G
“DCFS recorded on Sep 12, 2024: Equipment or toy safety requirement not met (407380G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2024 to Sep 27, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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